To find us in Casa Argentina you will likely need to knock on the entrance door, come through the kitchen and up the first set of stairs, cross the landing and go down another set of stairs, then continue past the hostel rooms to the back where you will see our office. We are usually here from at least 9 am until around 7 pm most days. If we are not around when you visit, please contact us and we will get in touch as soon as we are able.
If you are unable to come to our office because you will not be arriving in Quetzaltenango until the afternoon before your trek leaves, you may pay the deposit on line using the link below. We only accept dollars and the deposit is $10 per person, to help cover our additional processing costs. Because we begin preparing for treks at 11:00 AM on the day before the trek leaves, anyone who signs up after that time without having contacted us first, will be charged an extra 50 Quetzales to cover the extra work last minute sign ups create.
In normal circumstances your deposit, which is collected in addition to the cost of the trek, will be fully refunded to you at the end of the trek, once you have returned any borrowed equipment. If you pay your deposit online, your refund will be 50 Quetzales, not $10, as we have to pay bank fees and processing costs.
If you would like to schedule a large private trek, we would love to work with you! Cost for groups may vary somewhat from advertised prices depending on group size and other services. Private bus rental may be required and mules to carry bags are often available for groups of 20 people or more. If possible, please contact us at least a month in advance so that we have time to finalize dates, make any outstanding arrangements and change our calendar as necessary to accommodate your group.
If you have any unanswered questions, feel free to contact us and we will do our best to answer them. We are fairly good at returning emails, but bear in mind there are times when all of us are trekking and may not be able to answer your inquiry for a couple of days.
Please note that a minimum number of people (usually 3) must be signed up in order for a trek to run at the normal price. This is rarely an issue for our more popular treks such as the weekend Tajumulco and Xela- Lago Atitlán treks, the monthly full moon trek to Santa María and the bi-monthly Nebaj-Todos Santos trek. This calendar is not definitive and is liable to change without notice, and is only accurate two to three months in advance.