If you are unable to come to our office because you will not be arriving in Quetzaltenango until the afternoon before your trek leaves, you may pay the deposit on line using the link below. We only accept dollars and the deposit is $10 per person, to help cover our additional processing costs. Please do not pay an online deposit for a trek more than a month in advance as our schedule is likely to change and please contact us before paying an online deposit.
In normal circumstances your deposit, which is in addition to the cost of the trek, will be fully refunded to you at the end of the trek, once you have returned any borrowed equipment. If you pay your deposit online, your refund will be 50 Quetzales, not $10 as we have to pay bank fees and processing costs.
Please also note that as we prepare fresh food for the trips, the day before a trip the guides go to the market at 11:00 AM to do the shopping. Therefore anyone who signs up later than 11:00 AM the day before the trek leaves, without having contacted us first, will be charged an extra 50 Quetzales to cover the extra work last minute sign ups create.
If you wish to organize an off-schedule trek, we ask you to contact us in advance.
If you have any unanswered questions, feel free to contact us and we will do our best to answer them. We are fairly good at returning emails, but bear in mind there are times when all of us are trekking and your inquiry will have to wait a few days (usually this is just on weekends).
Please note that a minimum number of people (usually 3) must be signed up in order for a trek to run at the normal price. This is rarely an issue for our more popular treks such as the weekend Tajumulco and Xela- Lago Atitlán treks, the monthly full moon trek to Santa María and the bi-monthly Nebaj-Todos Santos trek. This calendar is not definitive and is liable to change without notice, and is only accurate two to three months in advance.